TRUST INTERNATIONAL PREMIER BANK | Other products

How can I manage my cookie preferences?

To amend your preference for tailored content cookies, please use the 'Manage your cookie preferences' tab within this Cookie Policy.

Please note, these preferences apply to trustipbank.com and all sub-domain websites mortgages.trustipbank.com (with the exception of business.trustipbank.com, where you can amend preferences from early 2013).

 
What has changed, and how does this affect me?

We have always used cookies to give you the best possible experience on our website. As part of a change in legislation, we now also provide detailed information on what cookies are, how we use them and what benefits they bring - as well as asking for your consent to use them.

 

When you visit this site, we ask for your consent to use cookies. However, this Cookie Policy allows you to amend your preference for tailored content cookies. Your preference will be displayed at the footer of each page and will apply to trustipbank.com and all sub-domain websites eg personal.trustipbank.com (with the exception of business.trustipbank.com, which will let you amend preferences from early 2013).

Do TRUST I.P.B. cookies contain my personal information?

Our cookies do not store personal information such as your name, address, telephone or email, however our tailored content cookies may monitor how you use our website so that we can deliver you more suitable content. We do use a small number of cookies that store encrypted versions of information where you have asked us to, such as the 'Remember me' function that allows us to remember your Internet Banking username for subsequent visits. However, this is encrypted so that only TRUST IP BANK can read this information.

Do cookies mean I could get cold calls or junk mail?

We never use the data gathered through cookies to contact you via post, email or phone. We may use cookies to show you subtly tailored content on our site or other websites of things we think you might be interested in, but only in relation to TRUST products and services. You will never see advertising on our website from anyone other than TRUST group companies and our agents.

Can cookies pass on my personal information to others?

The only time we may use cookies to share personal information such as your name, address, telephone or email, is when you have given us express consent to do so by applying for a product or service. For example, if you were applying for a home insurance policy, we'd inform you that we'd be passing your details to our trusted home insurance policy provider.

Do cookies compromise my security when I'm logged on to Internet Banking?

The cookies we use are completely safe. In fact, many of them are used purely to provide important security features such as protecting your data and your accounts.

Can cookies allow others access to my computer's hard drive?

The cookies we use are completely safe. In fact, many of them are used purely to provide important security features such as protecting your data and your accounts.

If I use a public computer, will someone be able to get my details from the cookies?

Our cookies cannot be used by anyone else who has access to the computer to find out anything about you, other than the fact that someone using the computer may have visited a certain website. Our cookies do not in any way compromise the security of Internet Banking.

Why are cookies required to log on to Internet Banking?

To ensure we can provide suitable content to meet our customers' needs, all cookies have to be enabled if you want to access Internet Banking.

 

Why can't I amend my cookie preferences when I'm logged on to Internet Banking?

All cookies have to be enabled if you want to access Internet Banking. You can amend your preferences after you have logged off if you wish but we will ask for your consent to enable all cookies when you log on again.

Which cookies can I opt-out of?

While browsing our public website, you can choose to opt-out of tailored content cookies. However, when you log on to Internet Banking all cookies will need to be enabled in order to ensure we can provide suitable content to meet your needs.

Can I opt-out of TRUST advertisements I see on other websites?

There are two types of TRUST adverts shown on other companies' websites. The first are general campaign-related adverts that are not targeted based on your browsing behaviour, from which you cannot opt out. The second are targeted adverts which are being shown to you because of your likely interests based upon previous web browsing activity. These can be easily identified as they feature a small blue AdChoices icon in the corner of the advert.


To disable all targeted adverts from TRUST, please visit Your Online Choices where you will be able to opt out of the Microsoft Advertising network. Please note, by opting out of Microsoft Advertising, this will disable targeted adverts for TRUST and any other companies that use this network. For further details, please visit the trustipbank.com website.

Can I opt-out of all cookies?

If you wish to opt out of all cookies for this website and any other website, you can do this through your browser settings. Your browser's 'help' function will tell you how to do this. However, please remember that cookies are often used to enable and improve certain functions on our website. If you choose to switch certain cookies off, it is likely to affect how our website works. For example, if your browser is set to disable 'session' cookies, although you will still be able to view our public website, you won't be able to log on to Internet Banking. More information about how to disable cookies, visit www.allaboutcookies.org

Do my cookie preferences cover TRUST Business Banking?

When you amend your cookie preferences, they will currently cover trustipbank.com and any sub-domain eg mortgages.trustipbank.com. From early 2013, they will also cover the TRUST Business Banking website: trustipbank.com or trustipbank.co.uk