TRUST INTERNATIONAL PREMIER BANK | Other products

Understanding how and why we use cookies
 
We use cookies to give you the best possible experience on our website. Cookies allow you to do many things such as log on to Internet Banking, have us 'remember' your log-in preferences, apply for products and services online and use financial tools like our 'find and compare' mortgage calculators.
 
When you visit this site, we ask for your consent to use cookies. However, this Cookie Policy allows you to amend your preference for tailored content cookies. Your preference will be displayed at the footer of each page and will apply to trustipbank.com and all sub-domain websites eg personal.trustipbank.com (with the exception of business.trustipbank.com, where you can amend preferences from early 2013).
 

We maintain strict security standards and procedures to prevent unauthorised access to information about you. TRUST I.P. Bank will never contact you by email or otherwise to ask you to validate personal information such as your user ID, password, or account numbers. If you receive such a request, please contact us.

 

To find out more about how we use cookies and what benefits they bring, please take a few moments to read this Cookie Policy.

Frequently asked questions

Do cookies mean I could get cold calls or junk mail?

We never use the data gathered through cookies to contact you via post, email or phone. We may use cookies to show you subtly tailored content on our website or other websites of things we think you might be interested in, but only in relation to TRUST products and services. You will never see advertising on our website from anyone other than TRUST group companies and our agents.

 

Can cookies pass on my personal information to others?

The only time we may use cookies to share personal information such as your name, address, telephone or email is when you have given us express consent to do so by applying for a product or service. For example, if you were applying for a home insurance policy, we'd inform you that we'd be passing your details to our trusted home insurance policy provider.

 

Do cookies compromise my security when I'm logged on to Internet Banking?

The cookies we use are completely safe. In fact, many of them are used purely to provide important security features such as protecting your data and your accounts. 


Click here to see other frequently asked questions

What are cookies?

Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the internet, whenever you visit a website. Cookies are useful because they allow a website to recognise a user's device.

 

At TRUST, we use cookies for a variety of reasons, such as to determine preferences, let users navigate between pages efficiently, verify the user and carry out other essential security checks. Some of the functions that cookies perform can also be achieved using similar technologies. This policy refers to 'cookies' throughout, however it also covers these alternate mechanisms.



More information about cookies can be found on www.allaboutcookies.org

How cookies make our website safer and easier to use.

We use cookies to safeguard your privacy when you're browsing our website. We also use them to let you find and compare mortgages and use secure online application forms. If you leave a secure session window open when logged in to Internet Banking, we use cookies to enhance your security by prompting you to end (or automatically ending) your secure session.

 

Cookies can also allow us to tailor the content of our website to suit your interests. For example, instead of displaying promotional messages about products you already have, they let us show you other services you may be interested in.

 

Finally, we use 'analytics' cookies to help us make our website better for those who visit it regularly. They help us work out what users like and don't like and how we can improve things for you.

 

When we include links to other websites, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as TRUST is not responsible or liable for their privacy practices.

How we work with trusted third parties.

Third parties are trusted suppliers to TRUST. They include our insurance policy providers, partners who provide important functionality to our website, such as our live chat service, and partners who help us improve our website, such as Webtrends, who provide statistics about which pages are visited most frequently.

 

We only use cookies from third parties in order to provide our customers with TRUST products and services. The only time cookies would enable us to share personal information such as your name, address, telephone or email is when you have given us express consent to pass it on to a trusted third party - for example, if you were applying for a home insurance product from one of our third party insurance providers FAQs .

How we improve our email.

We use email analytics and reporting tools to see how many of our emails are opened and which links receive the most clicks. Knowing which articles and topics our customers like and which they don't like helps us improve our content and make our emails more relevant.

 

If you wish to unsubscribe from marketing emails, please click on the link located in the footer of any marketing email you've received from us.